Shipping & Returns

At Peacefulish, we strive to make your shopping experience as smooth and enjoyable as possible, including the shipping and returns process. Please find important information regarding our policies below:

Shipping:

  • Order Processing: We generally process orders within 1 to 2 business days after payment confirmation. Please note that personalized orders may require additional processing time, which will be specified in the product description.
  • Shipping Within the United States: For our customers within the United States, the estimated delivery time is 3 to 5 business days once the order has been shipped.
  • International Shipping: For our customers outside the United States, the estimated delivery time is 7 to 15 business days once the order has been shipped. Please note that delivery times may vary due to factors such as customs processes in the destination country. Customers are responsible for any import taxes or customs duties that may apply.
  • Shipping Tracking: Once your order has been shipped, you will receive an email with tracking information so you can stay updated on the status of your shipment.
  • Shipping Address: Please ensure that the shipping address is correct and complete when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns:

We want you to be completely satisfied with your purchase from Peacefulish. If for any reason you are not happy with your order, you can request a return within 30 days of receiving the product.

  • Conditions for Return:
    • The item must be unused, in its original packaging, and in the same condition that you received it.
    • Personalized products are not eligible for return unless they have a manufacturing defect or arrived damaged.
    • To process your return, we require the order number or proof of purchase.
  • Return Process:
    1. Please contact our customer support team via peacefulish.shop@gmail.com to inform us of your intention to return the product and the reason for the return.
    2. We will provide you with detailed instructions on how to return the item.
    1. Once we receive the returned item and verify its condition, we will process your refund within [insert number] business days. The refund will be credited to your original payment method.
  • Return Shipping Costs: Return shipping costs will be the responsibility of the customer, unless the item is defective or we made an error in the shipment. In these cases, Peacefulish will cover the return shipping costs.

If you have any questions or need further assistance regarding our shipping and returns, please do not hesitate to contact us at peacefulish.shop@gmail.com. We are here to help!